How do I repair my WD Passport Ultra?

How do I repair my WD Passport Ultra?

How do I repair my WD Passport Ultra?

How to fix WD My Passport Ultra not showing up or being detected

  1. Connect the Drive With Alternative USB Cable.
  2. Open the Hardware and Devices Troubleshooter.
  3. Update USB Controller and WD My Passport Ultra Device Drivers.
  4. Plug the My Passport Ultra HDD into the laptop or desktop.

How do I get my passport ultra to work with Windows 10?

This fix worked: Go to Western Digital and download the update file. Unplug all USB devices except mouse, keyboard and My Passport drive. Ensure the WD Passport drive is connected to the back of your computer, not a USB 3.0 port, but a backward compatible USB port with the same cable that came with the drive.

How do I open my passport ultra for Mac?

Solution 2: Force Mount the WD hard drive

  1. Go to Finder>Applications>Utilities>Disk Utility.
  2. Click Show All Devices in View option at the left corner of Disk Utility.
  3. Select your My Passport for Mac drive from the left sidebar and click the Mount button on the top of the Disk Utility window.

Why can’t I open my passport on Windows 10?

If the “WD passport not showing up Windows 10” problem persists, you can try changing your USB despite changing the port. Sometimes, the USB cables become a fault, and your PC denies detecting it. After changing your USB, you need to try if your PC detects the WD my passport.

How do I unlock my WD Passport external hard drive?

Removing Password Protection

  1. Click Go > Applications > WD Security to display the WD Security screen, Change. Security dialog:
  2. If you have more than one supported My Passport drive connected to your. …
  3. Type your password in the Password box.
  4. Select the Remove security option.
  5. Click Update Security Settings.

Why is my WD Passport not working on Mac?

One of the leading causes that your Mac might not be showing your WD passport can be that your Mac is not formatted to display external devices on the desktop. Your Mac can be recognizing your WD passport, but it is not set to show to the icon on the screen.

Why is my Mac not reading my WD external hard drive?

Step 1: Go to Finder > Preferences > General, make sure the “External disks” option is ticked. This will make the recognized WD hard drive show up on the Desktop. Step 2: Select the Sidebar tab on the top, make sure the “External disks” option under Locations is also ticked.