Is Hive thermostat being discontinued?

Is Hive thermostat being discontinued?

Is Hive thermostat being discontinued?

Effective December 31st, 2019 Centrica Hive Limited discontinued the direct sale of products and related services for Hive in the United States and Canada.

Is Hive out of business?

Hive has discontinued the direct sale of our products and related services in the United States and Canada effective December 31st, 2019. We value our customers and plan to continue to support our products. We will notify our active customers of any changes to how we support their app and devices.

How do I contact the Hive for help?

How do I contact Hive customer support? To start a webchat, simply click the ‘Chat now’ tab on the bottom right hand side of your screen, fill in your details and then click ‘Start Chat’.

Do I need a plumber or electrician to install Hive?

Do I need a plumber or electrician to install Hive? In most cases, a plumber or boiler engineer would be the best person to install Hive in your home. They’ll need to make sure your Hive unit is connected correctly.

Why is Hive discontinued?

As part of our strategic review our parent company, Centrica, has decided that our business will be refocused around products, propositions and services that enable customers to lower their carbon footprint. As a result of this decision, we will be ceasing sales of the Hive Link product.

Is hive heating worth getting?

Our Verdict The interfaces of both the app and thermostat are intuitive and quick to use. There are clearly energy savings which Hive can help you make and you can quickly recoup your expenditure if you’re conservative with your temperatures and schedule.

Who owns Hive?

British Gas
Centrica
Hive/Parent organizations

Who runs Hive?

H.I.V.E.
Created by Marv Wolfman George PĂ©rez
In-story information
Type of organization Organized crime and terrorism
Leader(s) Adeline Kane Queen Bee Brother Blood Damien Darhk

How do I email Hive?

You can email our support team at [email protected], we aim to reply within 24 hours. You can also contact us by using the chat widget at the bottom right of this page.

How do I reset my hive heating system?

To reset the Hive Active Thermostat…

  1. Press and hold the back button and menu button at the same time.
  2. The screen will count down from 10secs – Wait and keep holding!
  3. Once the countdown has been reached, simply let go of the buttons.
  4. The Thermostat will reset itself back to the day it left the factory.

Is there a monthly charge for Hive?

Customers don’t need to own a Hive thermostat and can add additional devices as part of the subscription. The US package leads with a thermostat and is priced at $24.99 a month, while the lower-priced UK package opens up a new market for Hive among home renters who may not have the option of installing a thermostat.

Can you use a Hive with any boiler?

In most cases, the Hive thermostat will work just fine with your boiler. However, there are a few small exceptions. This includes solid fuel boilers (such as biomass systems and coal), and some Worcester Intelligent Appliance boilers and Worcester combi boilers.

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